FAQs

FAQs

Weather Issues

What kind of weather can you setup in?

We can setup outdoors in most weather EXCEPT the following: rain, snow and/or lightning, winds in excess of 25 mph and temperatures below 40 degrees. Once the wind reaches 20 mph, if the customer has not made a decision, the delivery team has the right to step in and decide to shut the games off, if those operating the games have not done so already. If the games are unsafe to be used, arrangements can be made for rescheduling.

What if it starts raining during our rental?

You are welcome to cancel your reservation with a full refund (less deposit) if you call the night before or at least two hours before we leave for your delivery. If we have already left, or if it starts raining after you have begun using the games, you will be charged the full rental. In the event of rain, all participants should exit the games. Once it stops raining, towel off the game and you can resume the fun.